Client Care
Shipping & Showroom
Every Luccè piece is handcrafted to order. Below is everything you need to know about receiving your jewellery, whether you're in Perth or elsewhere across Australia and New Zealand.
Rest of Australia & New Zealand
Made to Order — 2 to 6 Weeks
For clients anywhere else in Australia and throughout New Zealand, each piece is handcrafted to order and shipped directly to you. Please allow 2 to 6 weeks for crafting and delivery.
2–6
Weeks for Delivery
Fully Insured
Secure Signature Courier
Complimentary
Shipping Across Aus & NZ
Most jewellery is made to order, typically completed within 50 business days. For specific products, check their individual pages for estimated completion dates.
The delivery times are estimates from our shipping partners. Peak periods and unforeseen events may affect these times.
For the most up-to-date information on customs delays, please contact DHL or email us at info@luccediamonds.nz.
Perth, Western Australia
View Our Showroom at Stefan Diamonds
If you're in Perth, we invite you to experience Luccè Diamonds in person. Our collection is available to view by appointment at our partner showroom, Stefan Diamonds. Our consultants will guide you through each piece, answer your questions, and help you discover a piece you'll treasure for a lifetime.
Showroom Address
Stefan Diamonds
731 Hay Street Mall
Perth WA 6000
Phone: (08) 9482 2882
By appointment only
Showroom Pickup
After we complete your order
If showroom pick-up is chosen at checkout, please allow a minimum of 2–5 business days in addition to your Completion Date for your order to arrive at the Perth showroom.
Upon collection, a physical ID (driver's license or passport) that matches the name on the order, or a third-party name that has been authorised, is required.
Questions About Shipping?
We're Here to Help
Reach out to our team for any questions about delivery timelines, showroom visits, or your order.
Contact Us